Can I host an adult site? No, we don't host adult-oriented websites or any sites that breaks down the essence of our... Can I transfer my existing domain name to IDS Hosting? When signing up you will be given the option of choosing a new domain or a domain transfer or... Do you offer 24 hour support? We offer support in various ways during normal business hours. We offer online chat support... Do you offer an uptime guarantee? Yes. We Guarantee 99.9% uptime for your website(s). Do you offer protection against viruses and spam? Every email account is enabled with the powerful features of our anti spam system. Some of our... Do you support FrontPage? Yes, Front Page installations are supported. Extensions must be enabled via your Control Panel... Getting errors with Putty in your SSH? Check to see that you have the latest version of Putty! How do I ad a new email account? As soon as you are registered on the site as a hosting client or an email only client: We will... How do I get my website online? We recommend that you download an ftp program to simplify the process, FileZilla is easy to use... How do I install Joomla via my Fantastico link in my cPanel? Please follow this link to a video on how to install Joomla via your Fantastico link in your... How long will it take before my account is ready to use? Once payment has been received, during office hours you can have access to your site within a few... How many email accounts can I use on my email only package? There is no limit to the number of email accounts.Note Space is 1Gb, bandwith is 1Gb. This should... How to choose a hosting package? There are quite a few factors to consider, but here are some guidelines to help you: 1) What... How to get rid of the IDS hosting construction page? Background: The index file in your public root (public_html) is always the first file your... How to set up and use your shared SSL How to set up and use your shared SSL All IDS Hosting shared servers have a shared SSL... How to upgrade your PHP version PHP which is the 'engine' for your website and is constantly improving.Thus from time to time the... How to use Windows Explorer for your FTP How to use FTP via Windows Explorer Microsoft has developed an easy way for you to connect and... I want a web site, but do not know what to do next! Message It depends on what you would like to use your website for, will determine what size... Is there a minimum contract period? No, you are free to cancel your account at any time, subject to giving us a  calendar months... My Password is not accepted Password access has been set high for security reasons. You need to keep trying with passwords... Password Strengths A strong password is required for your client area as it contains all emails sent to you which... Remote access PC For remote computer support:- please go to the website: Click the... What Technologies does IDS Hosting Offer? Technologies we offer: Yes No Linux Must be enabled  ... What Version of PHP do you offer/support? We are currently running version : PHP 5.2.17 (please contact us as this can be outdated... What is the Control Panel & is there a demo? Control Panel is where you set up your emails, databases, site statistics, addon domains,... What payment options do you offer? We accept the major credit cards (Mastercard, Visa), we also offer payment by debit order with... What software do I need to set up and run my web site? To get started no software is required to be purchased, all can be obtained free of charge on the... What visitor tracking do you offer? All packages come with AW Stats that generate advanced web stats from the server logs in an easy... Whats the difference between Positive & Instant SSL The Private Instant SSL sells for R1500 ZAR is the Comodo Instant SSL. The Private Positive SSL... When I'm travelling how can I access my Email? You will have access to our webmail system so you can access your email from anywhere in the... Where are your servers located and what are their specifications? We are internationally based, to find out more follow this link:... Why are you so cheap, is there a catch? International hosting has come a long way and we can offer these prices as a result of volumes... Why are your domains not free like so many other hosting companies? When you are faced with the option to accept hosting with a free domain as an added bonus. Be... Why don't you offer unlimited bandwidth? There is no such thing. Companies that promises you unlimited bandwidth are counting on you not... Will I get a control panel? Yes. Every web hosting package comes the world renowned cPanel. The control panel includes many... Will I have unlimited access to update my pages? You have unlimited access 24 hours a day via FTP or File Manager in your cPanel. You are also...
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