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Announcements

Network Service Advisory – Upstream DDoS Attack

  • 31st May 2026
Status: Active IncidentLast Updated: 31 May 2026 We would like to inform clients that our upstream datacentre provider is currently experiencing a large-scale Distributed Denial of Service (DDoS) attack targeting network infrastructureAs a result, some clients may experience intermittent website access issues, email connectivity problems, ...
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Network Connectivity Issues Due to Ongoing DDoS Attack

  • 20th May 2026
We are currently aware of a large-scale DDoS-related network issue affecting connectivity to some of our servers and services. The issue appears to be affecting multiple networks and providers and is currently being attended to by the upstream network provider and mitigation teams. Some users may experience intermittent issues accessing ...
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Client Security Notice – IDS Hosting

  • 31st October 2025
We have noticed a rise in attempted compromises of hosting and email accounts such as weak or reused passwords, unsafe links in emails, and poorly protected devices. While our systems are secured and monitored, many security breaches originate from user actions or compromised local devices. We strongly encourage all clients to take the following ...
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Upcoming Security Update: Mandatory Two-Factor Authentication (2FA)

  • 19th August 2025
To further strengthen account security, we will be introducing mandatory Two-Factor Authentication (2FA) for all users. Starting in early 2026, 2FA will be required when logging into both your Client Area and your cPanel. What is 2FA?Two-Factor Authentication (2FA) adds an extra step to your login. After entering your password, you’ll also ...
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